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red carpet logo
Terms & Conditions
Red Carpet Tours Terms and Conditions
Last Updated: April 2024
These Terms and Conditions ("Terms") govern your use of the Red Carpet Tours website located at www.rctrips.com and any related mobile applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the Service.
1. Definitions
"Red Carpet Tours," "we," "us," or "our" refers to Red Carpet Tours, the owner and operator of the Service.
"You" refers to the user of the Service.
"Member" refers to a user who has registered with the service.
"Content" refers to all text, information, graphics, audio, video, and data offered through the Service.
"Member content" refers to any content you upload to the Service.
"Supplier" refers to a business offering tours, activities, and other travel-related goods and services that has registered with the Service.
"Booking" refers to a reservation made for a tour, activity, or other service offered by a Supplier through the Service.
2. Use of the service
You may use the Service to browse tours, activities, and other travel-related offerings, and to make bookings with suppliers.
You are responsible for ensuring you have the legal capacity to enter these Terms and to make Bookings.
You are responsible for the accuracy of all information you provide to us, including your contact information and travel details.
3. User accounts
You may be required to register for an account to access certain features of the Service.
You are responsible for maintaining the confidentiality of your account information and password.
You are responsible for all activity that occurs under your account.
4. Member content
You are solely responsible for any Member Content you upload to the Service.
You warrant that you have the legal right to upload and share Member Content.
Member Content may not be illegal, offensive, defamatory, or infringe on the rights of any third party.
We reserve the right to remove any Member Content that we deem to be in violation of these Terms.
5. Supplier services
We act as a platform connecting you with Suppliers. We do not endorse or guarantee the services of any Supplier.
You are responsible for entering into a separate contract with the Supplier for any Booking you make.
We are not responsible for any disputes between you and a Supplier.
6. Fees and payments
You are responsible for paying all fees associated with your Bookings, including any applicable taxes.
We may charge fees for using certain features of the Service.
We reserve the right to change our fees at any time.
7. Cancellations and refunds
Cancellation and refund policies are set by each Supplier. Please refer to the Supplier's terms and conditions for details.
We are not responsible for any cancellation or refund fees charged by a Supplier.
8. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF DEALING.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.
9. Limitation of liability
WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES.
10. Intellectual property
The Service and all Content are protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, or commercially exploit any Content without our written permission.
11. Termination
We may terminate your access to the Service for any reason, at any time, without notice.
You may terminate your account at any time.
12. Governing law and dispute resolution
These Terms shall be governed by and construed in accordance with the laws of Delhi and Mumbai, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms shall be settled by the company authority.
13. Entire agreement
These Terms constitute the entire agreement between you and us regarding your use of the Service.
14. Changes to the terms
We may change these Terms at any time by posting the updated Terms on the Service.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
16. Waiver
Our failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or the right to enforce such provision.
17. Notices
All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered personally, sent by certified or registered mail, return receipt requested, postage prepaid, or sent by overnight courier service to the addresses set forth below:
If to you: 23/1, First Floor, East Patel Nagar, New Delhi- 110008
If to us: Red Carpet Tours, 23/1, First Floor, East Patel Nagar, New Delhi- 110008
18. No assignment
You may not assign your rights or obligations under these Terms without our prior written consent.
19. Third-Party Websites
The Service may contain links to third-party websites. We are not responsible for the content or practices of any third-party website.
20. Indemnification
You agree to indemnify, defend and hold harmless Red Carpet Tours and our affiliates, officers, directors, employees, agents, licensors, suppliers, and subcontractors, from and against any and all claims, losses, damages, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
21. Force Majeure
We will not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure is caused by an event beyond our reasonable control, such as an act of God, war, terrorism, strike, or natural disaster.
22. Headings
The headings in these terms are for convenience only and do not have any legal or contractual effect.
23. Contact us
If you have any questions about these Terms, please contact us at info@rctrips.com or +91 729 001 2474
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.